Brand Recognition and Energy Survey
This survey is about a variety of things that may be important to you when you think about renewable energy.
This questionnaire is most easily completed using a computer or a larger screened device, such as a tablet. If you are using a mobile phone or mini-tablet, you may find the questions harder to read and the survey will take longer to complete.
The survey is carried out under the Market Research Society Code of Conduct. Your replies will be treated with utmost confidentiality and with anonymity, unless you express otherwise.
As a thank you for your time, all those responding by 30th May 2014 will be entered into a prize draw to win £50 of high street shopping vouchers.
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Energy Partners
Do you recognise this logo from Glow Cornwall?
Yes
No
Not sure
Were you aware of Glow Cornwall prior to taking this survey?
Yes
No
Not sure
Energy Partners
Do you know what services Glow Cornwall offers?
Yes
No
Energy Partners
To the best of your knowledge or perception, what does Glow Cornwall stand for?
Energy Partners
Choose the response which best describes your understanding of Glow Cornwall:
Describes Glow Cornwall extremely well
Describes Glow Cornwall very well
Describes Glow Cornwall somewhat well
Does not describe Glow Cornwall very well
Does not describe Glow Cornwall at all
Don't know
Provides services relevant for Cornwall
Provides services relevant for Cornwall Describes Glow Cornwall extremely well
Provides services relevant for Cornwall Describes Glow Cornwall very well
Provides services relevant for Cornwall Describes Glow Cornwall somewhat well
Provides services relevant for Cornwall Does not describe Glow Cornwall very well
Provides services relevant for Cornwall Does not describe Glow Cornwall at all
Provides services relevant for Cornwall Don't know
Provides services that are relevant to me
Provides services that are relevant to me Describes Glow Cornwall extremely well
Provides services that are relevant to me Describes Glow Cornwall very well
Provides services that are relevant to me Describes Glow Cornwall somewhat well
Provides services that are relevant to me Does not describe Glow Cornwall very well
Provides services that are relevant to me Does not describe Glow Cornwall at all
Provides services that are relevant to me Don't know
Is an organisation I would trust to deal with
Is an organisation I would trust to deal with Describes Glow Cornwall extremely well
Is an organisation I would trust to deal with Describes Glow Cornwall very well
Is an organisation I would trust to deal with Describes Glow Cornwall somewhat well
Is an organisation I would trust to deal with Does not describe Glow Cornwall very well
Is an organisation I would trust to deal with Does not describe Glow Cornwall at all
Is an organisation I would trust to deal with Don't know
Provides advice on saving money about energy usage
Provides advice on saving money about energy usage Describes Glow Cornwall extremely well
Provides advice on saving money about energy usage Describes Glow Cornwall very well
Provides advice on saving money about energy usage Describes Glow Cornwall somewhat well
Provides advice on saving money about energy usage Does not describe Glow Cornwall very well
Provides advice on saving money about energy usage Does not describe Glow Cornwall at all
Provides advice on saving money about energy usage Don't know
Can help access grants towards energy efficiency installations
Can help access grants towards energy efficiency installations Describes Glow Cornwall extremely well
Can help access grants towards energy efficiency installations Describes Glow Cornwall very well
Can help access grants towards energy efficiency installations Describes Glow Cornwall somewhat well
Can help access grants towards energy efficiency installations Does not describe Glow Cornwall very well
Can help access grants towards energy efficiency installations Does not describe Glow Cornwall at all
Can help access grants towards energy efficiency installations Don't know
Can help me decide on the best energy efficient solution for my property
Can help me decide on the best energy efficient solution for my property Describes Glow Cornwall extremely well
Can help me decide on the best energy efficient solution for my property Describes Glow Cornwall very well
Can help me decide on the best energy efficient solution for my property Describes Glow Cornwall somewhat well
Can help me decide on the best energy efficient solution for my property Does not describe Glow Cornwall very well
Can help me decide on the best energy efficient solution for my property Does not describe Glow Cornwall at all
Can help me decide on the best energy efficient solution for my property Don't know
Energy Partners
The Glow Cornwall scheme is one of the largest energy efficiency schemes in the UK. In partnership with Cornwall Council and powered by British Gas, Glow Cornwall is designed to reduce the amount of energy Cornish homes use and help to cut fuel bills across Cornwall.
Thinking about energy schemes that promote energy saving and/or renewables, where would you most likely place your trust?
In a Council-only run scheme
In a scheme based on a partnership between the Council and a private company
In a scheme run by a national private company
In a scheme run by a local private company
Not sure
Energy Issues
What is your
main
energy issue at the moment?
Keeping the house warm during the winter
Paying my energy bill
Environmental issues, such as wanting to change to a more eco-friendly fuel or energy generation type
Other
Other? Please explain explain your main energy issue at the moment:
Energy Issues
Which of the following motivate you to change your energy source?
Sustain a warm home all year round
Saving money
Reducing carbon footprint / Concern for the environment
Other
Other? Please state:
Renewable Energy Products
Would you consider installing solar p.v. panels on your premises?
Already have them
Yes
No (or not possible)
Not sure
Renewable Energy Products
Whether you already have solar p.v. or would consider, which of the following would you most trust as an installer?
(Tick all that apply.)
British Gas
EDF Energy
E.On UK
npower
Scottish Power
SSE
Council partnered provider (e.g. Glow Cornwall)
Independent local installer (e.g. Glow Cornwall)
Other
Other? Please briefly explain who you would most trust to install solar panels at your property:
Renewable Energy Products
Which of the following would be important in making a decision of whether to install solar panels?
(Tick all that apply.)
Installation by a trusted company
Ease of installation
Ease of servicing panels
Long guarantee (e.g. 12 years)
Clear and simple information to understand product
Proven return on investment
Has neutral or positive impact on property value
Having time available to look into things
Having financial means available to fund the installation up front
Other
Other? Please explain what else is important would motivate you to install solar panels:
Renewable Energy Products
If you were thinking of purchasing a renewable energy system for your home, what would be your
top three
main concerns from those listed below?
(Select up to 3 responses.)
Initial cost / obtaining a good price
Finding a trustworthy contractor
Choosing the correct technology
Obtaining correct and reliable information
Good return on investment
Technology may become obsolete too quickly
Renewable Energy Products
And of those, which
one
do you think would be your greatest concern?
Initial cost / obtaining a good price
Finding a trustworthy contractor
Choosing the correct technology
Obtaining correct and reliable information
Good return on investment
Technology may become obsolete too quickly
Renewable Energy Products
If you were to consider purchasing a renewable energy system for your home, which of the following benefits are you likely to enjoy?
(Select up to three responses.)
Reduce gas bill
Energy security
Source of income from selling the excess energy generated
Environmental responsibility
Reduce electricity bill
Increase property value
Improve property energy rating
Just feel good about it
None of the above
Renewable Energy Products
And of these, which
one
do you think would be the biggest benefit?
Reducing gas bill
Energy security
As a source of income from selling excess energy generated
Environmental responsibility
Reducing electricity bill
Increase property value
Improve property energy rating
Just feel good about it
Each are as great a benefit as each other
Renewable Energy Products
In your opinion, what are the disadvantages of using renewable energy instead of traditional gas or electricity?
(Tick all that apply.)
I don't see any disadvantages to using renewable energy
Installation cost
Efficiency
Reliability
Feel it is not fully established
Lack of information on how it works
Other
Other? Please briefly specify any other disadvantages:
Renewable Energy Products
What type of promotions would encourage you to purchase a renewable energy system?
Low interest payments spread over time (instead of a large, up front cost)
Discount on the price
Exclusive guarantee for a certain period of time
Free expert advice to help me choose
Combination of the above
Other
Other? Please state:
Renewable Energy Products
If you were looking for information about the benefits of renewable energy, which of the following methods would you prefer?
(Tick all that apply.)
Visit from an expert (by prior appointment)
Visit from a sales person (cold call)
Information leaflet/letter through the post
Direct email
Information on website
Telephone call
Other
Other? Please state:
Thank you...
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