Householder Energy Saving Survey

Householder Energy Saving Survey

In this survey we take a look at your experiences with advice available about energy efficiency and renewable energy.
The questionnaire should take you no longer than about 10 minutes to complete, depending on the answers you give. At the end of the survey there is an opportunity for you to put your name into our free prize draw to win one of three prizes of £25 of high street shopping vouchers.
The survey is being conducted in accordance with the Market Research Society Code of Conduct. This means that the answers you provide will remain anonymous and will not be shared with any third parties. The survey is being undertaken purely for market research purposes and there will be no sales involved either now or at a later date.

Please click the 'Next' button below to get started...

Where you live

Where do you live?

Cornwall

Devon

Somewhere else!

	Neither Cornwall nor Devon? Please type in where you live:

About the advice you need

	Could you please briefly explain what else you have in your home?

About the advice you need

Have you ever received any advice about energy saving or renewable energy concerning your home?

Yes

Don't know

Where did the advice come from?

County or District Council / Town Council

The Energy Saving Trust

Your energy supplier (i.e. British Gas, electricity company, etc.)

Community Energy Plus (CEP)

Renewable Installer

Somewhere else

	Could you please briefly explain where the advice came from?

About the advice you need

Would you like (more) advice about saving energy in your home?

Yes

Don't know

About the advice you need

	Could you please briefly explain what other energy saving service advice you would like?

About the advice you need

Would you like advice about the renewable energy options for your home?

Yes

Don't know

About the advice you need

	Which other renewable energy advice would you like to receive?

How you like to receive advice

What is your preferred way to receive advice about energy saving and renewable energy services?

On the telephone

In your home (by appointment)

Advice surgeries, talks or courses in accessible locations (i.e. community centres, libraries, school halls, etc.)

Information leaflets, guides, brochures, etc. by post

By email (a remote energy advisor)

Web/internet based advice service

I would prefer to receive advice a different way...

	How would you prefer to receive advice?

How you like to receive advice

How would you expect the costs of relevant and impartial advice to be covered?

I would expect to pay for relevant advice myself

I would expect to pay for relevant advice myself only if the costs are covered by any savings made

I would expect any costs of advice to be covered by the referral fee from recommended companies

I would not expect there to be any costs associated with receiving relevant advice

I would expect costs to be covered through other ways...

	Could you please briefly explain how you would expect costs for advice to be covered?

How important is the impartiality of advice about energy saving and renewable energy services to you?

Very important

Important

Neither important nor unimportant

Not important

Not at all important

Don't know

How you like to receive advice

Would you like advice about any of the following?

Wood fuel buying clubs (pallets, log, chips, briquettes, etc.)

LPG (Liquid Petroleum Gas) buying clubs

Understanding energy bills

Shopping around for the best energy tariff for you

Oil buying club

Other

None of the above

	What other advice would you like?

How you like to receive advice

If you are not interested in advice on energy saving products or renewable energy technology in your home, which of the following reasons apply?

They would be too expensive

It is my landlord's / someone else's responsibility

My current supply of energy is adequate

They would be noisy / unattractive

I already use energy saving products

I have already installed Renewable Energy technology

Other reasons...

	For which other reasons are you not interested in advice on energy saving products or renewable energy technology?

About your accommodation and household

Lastly a few questions about your accommodation and yourself.

What type of accommodation do you live in?

A whole house or bungalow that is:

Detached

Semi-detached

Terraced (including end terrace)

A flat, maisonette or apartment that is:

In a purpose built block of flats or tenement

Part of a converted or shared house (i.e. room in larger house or bedsit)

In a commercial building (i.e. over a shop, office, etc.)

	If none of the above, could you please briefly describe your accommodation:

About your accommodation and household

Does your household own or rent this accommodation?

Owns with a mortgage or loan

Owns outright

Rents from council / housing association

Rents from private landlord / letting agency

Something else

	Or something else? (Please describe briefly):

About your accommodation and household

Are you...?

Male

Female

What age are you?

18 to 24 years of age

55 to 64 years of age

25 to 34 years of age

65 to 74 years of age

35 to 44 years of age

75 years of age and over

45 to 54 years of age

Prefer not to say

Your accommodation and household

Which is the highest level of education you have completed?

No formal qualifications

GCSE/O Levels or equivalent

A Level or equivalent

Certification of higher education

University degree or equivalent

Higher degree

	Or another level not listed here? Please type in.

Your accommodation and household

Is there anything else you would like to add about energy saving or renewable energy advice that has not been covered in this questionnaire?

Had you heard of Community Energy Plus before completing this survey?

Yes

	Where have you heard about us before?

Thank you very much for completing the survey!

Thank you - we appreciate your time.

Our research on this subject is continuing. If necessary, may we contact you again?

Yes that's fine

No thank you

Would you like to be entered into the prize draw to win one of three High Street Vouchers worth £25?
Please click here for Terms & Conditions. (Opens in new tab.)

Yes please

No thank you

	Thank you - please provide your contact details so we know how to get hold of you should you be the lucky winner or if you have given us permission to contact you again with regards to this research: (N.B. Your details will not be shared with any third parties. Neither will you receive any sales calls or direct mail as a result of this survey.)
		Name
		Email
		Telephone

Please now click on the SUBMIT button below to send us your survey answers.