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Dear Colleague,

Cornwall Development Company Employee Survey 2011

CDC is undertaking an employee satisfaction survey in order to understand how it is viewed as an employer. An independent research company, PFA Research Ltd based in Bodmin, has been asked to gather and analyse the information.

The following questionnaire is designed to capture your personal views and opinions. Please be assured that all the information you give in this survey will be treated with complete confidentiality and at no point will CDC be able to trace back answers to an individual or service. Please take a few minutes to answer the questions by marking them appropriately.

Please click the NEXT button below to begin.

Thank you.
 You and your job
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I enjoy the work that I do  
  My job makes good use of my skills and abilities  
  I have the authority I need to do my job effectively  
  I have enough information to do my job well  
  I am clear about what I am expected to achieve in my job  
  I have a good understanding of the knowledge, skills and experience required of me in my role  
  I understand how my work contributes to the objectives of my service area  
  I understand how my work contributes to the success of the company  
  My work gives me a feeling of personal achievement  
  I enjoy being challenged in my job  
  Morale is good where I work  
  I feel valued and recognised for the work I do  
  I have skills that the company could use, but doesn't  
  The experience I gain from this job is valuable for my future  
  I am satisfied with my physical working conditions  
  I am aware of the company's policies and procedures on Health & Safety  
  I am aware of the Health & Safety risks associated with my job  
 Line Management
My line manager / supervisor...
     
  ...recognises and acknowledges when I have done my job well  
  ...gives me regular and constructive feedback on my performance  
  ...communicates effectively  
  ...encourages me to put forward new ideas  
  ...motivates and inspires me to be more effective in my job  
  ...is concerned about my general welfare  
  ...communicates my feelings/thoughts upwards on important issues  
  ...helps me to fulfil my potential  
  ...takes an active interest in my career development  
  ...is an excellent role model for me  
  ...is not afraid to address difficult issues  
  ...is an effective decision maker  
  ...is open and honest in their communications with me  
  ...is aware of the issues I face on a day-to-day basis  
  ...role models the values of the company (articulate, dynamic, delivery focussed, self-motivated, committed, not easily discouraged, leads by example, inclusive, listening, respectful)  
  ...provides effective leadership  
  ...provides adequate feedback in response to issues I raise  
 Development and Career Progression
Have you had a performance review discussion (new entrant's review or Learning & Performance Review) with your manager within the last 12 months?
 
 
 
   
 
   
 
   
 
 Development and Career Progression
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I found my last review helpful  
  My last review accurately reflected my performance  
  During my last review, my manager helped me to focus on improving my performance  
  I feel that my manager was well prepared for my appraisal  
  I feel that I had the opportunity to fully participate in the review discussion  
  I had the opportunity to provide input in setting my objectives (goals) for the following year  
  Overall, I found my performance review a positive experience  
 Development and Career Progression
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I have regular one to one discussions with my manager to discuss my performance  
  My performance has improved as a result of skills I have developed over the past year  
  My manager supports my development by encouraging me to take on new responsibilities, projects, assignments, etc.  
  I am satisfied with the quality of development opportunities  
 Development and Career Progression
Do you manage others?
 
 
 
   
 
   
 
   
 
Please indicate how strongly you agree or disagree with the following statement:
  I feel I have adequate knowledge, skills and experience to lead my team
 
 Development and Career Progression
Have you joined the organisation or had a promotion or significant job change in the last year?
 
 
 
   
 
   
 
   
 
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  My induction into my new job gave me the information and tools I need to do my job effectively  
  The requirements of my new job were explained clearly to me  
  My manager provided appropriate support to enable me to become effective in my new job quickly  
 Pay and Reward
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  Considering my duties and responsibilities, I feel my pay is fair  
  In comparison with people in similar jobs in other organisations, I feel my pay is reasonable  
  I am satisfied with my total benefits package (e.g. pension, annual leave, flexible working, Salary Sacrifice, Child Care Vouchers, etc.)  
 Work Life Balance
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I am able to strike the right balance between my work and home life  
  I am comfortable with the level of pressure placed upon me in my job  
  I can meet the requirements of my job without regularly working excessive hours  
  My line manager allows me to make use of the flexible working benefits as far as is reasonable for my job  
 Modern Working
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I currently make use of flexible working arrangements (e.g. working from home or other company offices, flexible working hours, etc.)  
  If applicable in my job, I would make use of flexible working opportunities if they were available (e.g. working from home or other company offices, flexible hours, etc.)  
  I would find it helpful to do my work sitting with another team occasionally  
Please indicate how far you currently travel to your main place of work:
 
 
 Environmental & Sustainability
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I feel environmental & sustainability issues  to be important to the company  
  I feel that addressing environmental & sustainability issues are important to my specific role  
  I feel empowered to be able to engage with environmental & sustainability issues at work  
 Working together to provide good service (for both internal and external customers)
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  The team I work in co-operates to get the work done  
  Co-operation between Services is good  
  Where I work we have the resources (i.e. people, tools, money, etc.) to do the job effectively  
  My service offers good value for money to our customers  
  The company is committed to customer satisfaction  
  All of our customers are treated fairly regardless of their background  
  Where I work we get feedback on how satisfied customers are with the service they receive  
  Where I work we act on the feedback we receive from customers  
 Managing Change
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  Cornwall Development Company manages change effectively  
  The reasons behind change are clearly explained to me  
  When changes are made they are usually for the better  
  I am satisfied with the information I receive from management on what is going on in the company  
  I have the opportunity to contribute views before changes are made which affect my job  
  I trust that people will be treated fairly through the changes  
  My ability to be effective in my job is not affected by the change process  
  I see the changes as providing me with opportunities for career development  
 Internal Communication (communicating corporate messages)
Please indicate how useful you find the following by selecting one answer in each row:
     
  Team meetings  
  Intranet  
  CEO Staff Talk  
  CEO Email Update  
  e-Newsletter  
Do you have any content or functionalist suggestions for the above options?
   
   
   
   
   
 Internal Communication (communicating corporate messages)
What is your preferred method of communications for the following types of information? Please select one answer in each row.
     
  Important corporate information which will affect you individually  
  Important corporate information which affects your team  
  Team-specific information  
  Important corporate information which will not affect you  
  General corporate information  
  Celebrating successes  
  Informal information, e.g. staff news  
 Equality and Diversity
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  Cornwall Development Company respects individual differences (e.g. cultures, working styles, backgrounds, ideas)  
  I am valued for what I can offer Cornwall Development Company  
  I am treated with fairness and respect in Cornwall Development Company  
 Equality and Diversity
In the last year, have you personally experienced bullying, harassment or discrimination whilst at work?
 
 
 
 
   
 
   
 
 Equality and Diversity
Was the bullying, harassment or discrimination with regards to...?
     
  Age  
  Disability / medical grounds  
  Gender reassignment  
  Marriage and civil partnership  
  Pregnancy / Maternity  
  Race  
  Religion and belief  
  Sex  
  Sexual orientation  
  Caring for someone who is disabled or elderly  
  Other  
 Equality and Diversity
Where has the bullying, harassment or discrimination come from?
     
  Colleagues  
  Line manager  
  Senior manager  
  Customers  
  Directors  
  Other  
 Equality and Diversity
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I know who to go to if I have concerns over bullying, harassment or discrimination  
  I would feel able to report bullying, harassment or discrimination without worrying that I would be treated in a negative way  
 Perceptions of Cornwall Development Company
Which of the following do you think best describe Cornwall Development Company as an organisation?  Please select all that apply
 
 
 Perceptions of Cornwall Development Company
Which of the following do you think best describes you?  Please select all that apply
 
 
 Perceptions of Cornwall Development Company
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  I am aware of the company's vision and how we are going to get there  
  I am aware of how my service will deliver its part in the company's vision  
  I regard Cornwall Development Company as a 'good employer'  
  I feel able to speak up and challenge the way things are done in the company  
  I am clear about the role of Directors within the company  
  I am proud to work for this organisation  
  I tell people this is a good place to work  
  I speak highly of the company, even unprompted  
  I would like to be working for this organisation in 12 months time  
  I believe that action will be taken on problems identified in this survey  
  I am happy to go the extra mile at work when required  
  I am committed to what the company is trying to achieve  
  I believe I make a difference in my day-to-day work  
  I am happy to be working for Cornwall Development Company  
 Perceptions of Cornwall Development Company
Please indicate how strongly you agree or disagree with the following statements by selecting one answer in each row:
     
  Overall, I am satisfied with my current job  
  Overall, I am satisfied to be working for Cornwall Development Company  
   
 About You
So that Cornwall Development Company can look at how views vary between different types of people and can take action at different levels in the organisation to improve employees' working life at the company, we need to know a few key details about you. As with other information in the questionnaire, this information will remain confidential and it will be ensured that you are not identified by any of the information you provide.
How do you describe your gender?
 
 
 
 
   
 
   
 
What is your age group?
 
 
 About You
How long have you been employed at the company? (Including predecessor Cornwall Enterprise)
 
 
How many hours are you required to work under your contract of employment with the company?
 
 
For which service area do you work?
 
 
 About You
Do you consider yourself to have a disability?
 
 
 
 
   
 
   
 
Please select the definition/s from the list below that best describes your disability  Please select all that apply
 
 
Do you consider yourself to be a carer?
 
 
 
 
   
 
   
 
 About You
How would you describe your sexuality?
 
 
 
 
 
 
How would you describe your religious belief?
 
 
 
 
 
 
 
 
Within which of the following salary bands do you fall?
 
 
 
 
 
 
 
 
 
 
   
 About You
How do you describe your ethnic origin?
White
 
 
     
Mixed
 
 
     
Black
 
 
     
Asian
 
 
     
Other
 
 
     
 
 

Thank you for completing the questionnaire.
Please now click on the SUBMIT button below to send us your answers.
 
  Clear Answers from this Page Link to http://www.pfa-research.com