Thoughts Thinking and Theories

Social Media: A bubble waiting to burst?

Like many people I use social media. In my case it is the seemingly omnipresent Facebook but I’ve also subscribed to Friends Reunited, MySpace and... Read More

Asking for help

Asking for help is what we do in our business. We ask people to help us by sharing their opinion or expertise with us. It... Read More

There’s gold in them there groups

It’s Monday morning and in two hours time I’m expecting to facilitate one of the most challenging focus groups this year. One might expect this... Read More

Telephone Etiquette

  Being on the telephone is something that comes quite natural to me. To a point where I want to pick up ringing phones by... Read More

Comment: The Rising Cost of Car Insurance

The BBC recently reported on a Transport Select Committee investigation into the cost of motor insurance. In their report, ‘The Cost of Motor Insurance’, the... Read More

To add or not to add

Being a member of a business network, I get, on average, about two email requests a day asking me to ‘like’ company’s Facebook site. I... Read More